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Customer Service Rep
Sterling, VA, US
Contact Center
High School or equivalent
Full Time, Temp to Hire
$22.50
Entry Level
On-site
Telecommunications Services
First Shift (Day)
Sterling, VA, US
$22.50
Entry Level
Full Time, Temp to Hire
Telecommunications Services
On-site
Contact Center
High School or equivalent
First Shift (Day)
Job details
Customer Service Representative (CSR) – First Shift (A)
Location: Sterling, VA (Onsite)
Schedule: Monday–Friday, 7:00 am–3:30 pm
Pay: $22.50/hr
About the Role:
We are seeking a dedicated Customer Service Representative to join our Contact Center team. In this role, you’ll be the vital link between our customers and our business, providing outstanding service and solutions to every inquiry.
Key Responsibilities:
- Serve as a liaison for customers regarding service, product inquiries, and problem resolution.
- Efficiently manage a high volume of tickets, demonstrating excellent time management and prioritization.
- Partner closely with a designated team member to support daily operations, ensuring smooth workflow.
Requirements:
- Strong background in customer service, preferably in a call/contact center environment.
- Proven ability to multitask and remain detail-oriented in a fast-paced setting.
- Exceptional communication skills with confidence in interacting with both clients and technicians.
- Strong critical thinking skills and ability to tackle challenges proactively.
Why Join Us?
- Competitive pay
- Consistent first shift schedule—no weekends!
- Opportunity to grow with a supportive team
Ready to make a difference and put your customer service skills to the test?
What happens next:
Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Resume not required
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