Position Summary
The Temporary Office Assistant provides front office and administrative support to ensure the efficient operation of agency programs and services. This position serves as a first point of contact for clients and community members, assists with application processing, and performs general clerical duties in support of agency staff and operations.

Schedule: Monday – Friday 

• Answer incoming telephone calls and route calls to appropriate staff members.

  
  

• Greet clients, visitors, and community members in a professional and courteous manner.

  
  

• Receive, review, and process program applications to ensure forms are complete and required documentation is provided.

  
  

• Verify income documentation and other personal records in accordance with program requirements.

  
  

• Make copies, scan documents, and maintain accurate records.

  
  

• File and organize client and program documentation in accordance with agency policies and confidentiality requirements.

  
  

• Retrieve incoming mail and distribute correspondence to appropriate staff members.

  
  

• Assist staff with general administrative and clerical tasks.

  
  

• Maintain confidentiality of client information and agency records.

  
  

• Perform other duties as assigned.

• Strong customer service and communication skills.

  
  

• Ability to interact professionally with clients, staff, and community partners.

  
  

• Basic computer skills, including Microsoft Office applications and email.

  
  

• Ability to review documents for completeness and accuracy.

  
  

• Strong organizational skills and attention to detail.

  
  

• Ability to handle confidential information with discretion.

  
  

• Ability to prioritize tasks and work independently in a fast-paced environment.

• High school diploma or GED required.

  
  

• Previous administrative, clerical, customer service, or office experience preferred.

  
  

• Experience working with the public and handling confidential information preferred.

• Ability to sit, stand, walk, bend, and lift up to 20 pounds occasionally.

  
  

• Ability to use standard office equipment, including computers, telephones, copiers, and scanners.

10336278