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Customer Service Rep
Madison, WI, US
Scientific
High School or equivalent
Full Time, Temporary
$25.00
Experienced (Non-Manager)
On-site
Manufacturing - Other
First Shift (Day)
Madison, WI, US
$25.00
Experienced (Non-Manager)
Full Time, Temporary
Manufacturing - Other
On-site
Scientific
High School or equivalent
First Shift (Day)
Job details
Think the best job opportunities are far away? Think again. Great opportunities are right here in your backyard. Kelly® is looking for a Customer Service Specialist to work at a leading organization in Madison, WI. Let us help you grow at work and discover the next step in your career, all while being a vital part of your community.
Salary/Pay Rate/Compensation: $25/hr
Shift: 1st
Why you should apply to be Customer Service Specialist:
- Competitive pay rate of $25/hour
- Opportunity to work with a reputable industry leader
- Positive, collaborative work environment
- Gain valuable experience in order management and customer service
What’s a typical day as Customer Service Specialist? You’ll be:
- Serving as the primary contact for customers and sales throughout the order fulfillment process
- Processing order requests from customers, Sales & Business Development, Custom Department, and technical support
- Reviewing purchase orders for payment and shipping terms according to business practices
- Managing inquiries in the order support inbox, including inventory checks, order status, shipment tracking, quote requests, and pricing inquiries
- Setting up and managing reserve orders, updating or canceling as needed, and reintegrating products into stock or obtaining purchase order extensions
- Answering all incoming calls (operator, customer service, sales support) and processing phone orders upon request
- Working with international customers to prepare import documentation, licensing, and ensure smooth shipments with minimal customs delays
- Performing other assigned job functions as needed
This job might be an outstanding fit if you:
- Have proven experience managing and processing complex orders through an ERP system with minimal errors (must have)
- Are comfortable interacting and influencing a variety of customers and internal partners (must have)
- Possess excellent communication and conflict resolution skills
- Have experience handling international shipping and documentation (preferred)
- Are detail-oriented and able to multitask in a fast-paced environment
What happens next
Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Customer Service Specialist today!
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Get a complete career fit with Kelly®.
You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
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