Customer Success Specialist

Location: New Century, KS
Pay: $19–$20 per hour
Employment type: Temp-to-hire

We’re seeking two entry-level Customer Success Specialists to support customers in a fast-paced manufacturing environment. You’ll help manage orders, communicate updates, resolve customer concerns, and coordinate with internal teams to keep projects and shipments on track.

What you’ll do

• Enter and manage customer orders, specifications, and account details accurately.
  

• Communicate order confirmations, pricing, delivery dates, and shipment updates.
  

• Partner with production, quality, warehouse, and shipping teams to resolve issues and support customer needs.
  

• Help address complaints, delays, and other concerns with professionalism and follow-through.
  

• Maintain clear, timely communication and accurate records.

What we’re looking for

• Strong communication, problem-solving, and attention to detail.
  

• Comfort with data entry, order management, and Microsoft Office.
  

• Customer service, customer support, order processing, inside sales support, CSR, order entry, or administrative support experience.
  

• Manufacturing, printing, packaging, or distribution experience is a plus—but we welcome candidates who are ready to transition into a manufacturing customer service environment.
  

• High school diploma or GED.

10472213