Recruitment fraud protection: how to identify job scams

Employment scams are at an all-time high, targeting job seekers with fake offers, phishing emails and texts, and requests for personal information. At Kelly, we're committed to keeping you informed and protected with the latest fraud prevention strategies.

How to spot recruitment scams

Master these warning signs and verification steps to protect yourself from the most common recruitment fraud tactics targeting job seekers today.

Suspicious communications

Watch for these warning signs in messages claiming to be from employers:

  • Generic messages that don't use your name
  • Gmail, Yahoo, or personal email addresses
  • Misspelled domains (ex: kellyservice.com or kelllyservices.com)
  • Urgent language creating false panic or excitement

Money-related red flags

Legitimate employers never ask for money upfront or handle payments this way:

  • Requests for upfront payment (training, materials, phone calls)
  • Overpayment via check, then asking you to wire money back
  • Requests for banking or credit card information
  • Payment before you've completed any work

Interview warning signs

Real recruiters use professional communication methods. They will never:

  • Communicate ONLY via text or chat
  • Using Google Hangouts or instant messaging exclusively
  • Avoiding phone calls or video meetings
  • No official company contact information provided

Personal information requests

Protect your sensitive data from these common scammer tactics:

  • Asking for SSN, bank details, or login credentials upfront
  • Requesting passwords or access to your accounts
  • Wanting sensitive information before job verification
  • No legitimate business reason for the information request

Before taking any action:

Follow these steps to verify any job opportunity:

  1. Verify the sender: Check email addresses carefully and hover over links before clicking
  2. Contact Kelly directly: Call 866.KELLY4U (866.535.5948) using a trusted number
  3. Never reply directly to suspicious communications
  4. Research separately: Do an independent search for the position or company
  5. Trust your instincts: If something feels off, it probably is

How to verify legitimate Kelly communications

Use these guidelines to confirm you're dealing with real Kelly representatives:

Email communications

  • Real: @kellyservices.com addresses only
  • Fake: Gmail, Yahoo, or misspelled domains (kelyservices.com, kellyservice.com)

Text messages

  • Real: Only if you opted in, includes verification info
  • Fake: Unsolicited texts with personal phone numbers

Interviews

  • Real: Phone, Microsoft Teams, SparkHire, Convey IQ
  • Fake: Google Hangouts, Google Chat only

Job postings

  • Real: LinkedIn, Glassdoor, Indeed, Monster, mykelly.com
  • Fake: Unusual platforms, personal social media accounts

 

Still unsure? Call 866.535.5948 to verify.

Current scams targeting Kelly candidates (2025)

The "VIP task" text scam

What the message looks like: "Kelly Services is hiring remote workers for $300/day app rating tasks. Only 60-90 minutes of work daily. Contact [phone number] - 50 positions available!"

Why it's fake:

  • Unrealistic pay ($250-500/day for minimal work)
  • Personal phone number instead of official Kelly contact
  • Vague job description with no specific qualifications
  • Pressure tactics ("50 vacancies," "act now")
  • False company affiliation

DO NOT reply, click links, or provide any personal information.

The fake check overpayment scam

How it works: You receive payment before completing work, then the "employer" asks you to wire back the "Overage" due to an "accounting error."

Why it's dangerous: The initial check bounces after you've wired real money to the scammer.

Kelly's policy: We only pay after work is completed through secure, verified systems.

How to block & report spam messages

On Android: Report via Messages App:

  1. Open the Messages app.
  2. Tap and hold the message.
  3. Tap the menu (⋮) icon and select “Report spam” or “Block & report spam.”
  4. Confirm the action.

On iPhone (iOS): Report Junk via Messages:

  1. Open the Messages app.
  2. Tap the message from the unknown sender.
  3. Tap “Report Junk” (if available).
  4. Tap Delete and Report Junk to confirm.

Report recruitment fraud to the authorities

  1. Document everything. Save emails, texts, phone numbers, and screenshots
  2. Report to authorities:
    • 🇺🇸 US: Federal Trade Commission and FBI Internet Crime Complaint Center
    • 🇨🇦 Canada: Canadian Anti-Fraud Centre
    • 👮 Local police (especially if money was lost)
  3. Call Kelly at 866.535.5948 to report the scam

Frequently asked questions about Kelly recruitment fraud

Need to verify a communication? Contact Kelly.

Call our Employee Service Center at 866.535.5948 to verify the sender when needed.

Kelly will not ask for banking or financial information over the phone or through email. We have setup a direct deposit process online or you may select the pay card option through Kelly’s secure eRegistration process.

Kelly does not tolerate fraudulent, deceptive, or misleading postings on its platform. Any report of fraudulent posts on Kelly controlled platforms will be investigated and any posting found to contain false information, impersonation, or other fraudulent content will be promptly removed. If you have concerns about a job posted on Kelly owned platforms, please contact our Employee Field Service Center at 866.KELLY4U (535.5948).

If a job scammer has targeted you, it’s important to report it to the authorities by contacting the Federal Trade Commission, the FBI’s Internet Crime Complaint Center, or your local law enforcement agency. In Canada, you are encouraged to report to the Canadian Anti-Fraud Centre, or your local law enforcement agency.

Ready to find legitimate Kelly opportunities?

Keeping your career in motion is the best way to keep growing and evolving. Find out what’s next in your career by browsing all available jobs.

Want even more info on fraud prevention?

Check out these articles from the Better Business Bureau:

Fraud Prevention Tips from Major Employment Sites (bbb.org)

BBB Tip: Employment Scams