Submitting Time/Hours (Canada)

Submitting Your Time/Hours

Time Recording Policy and Province-Specific Work Break Regulations

Kelly employees must record all actual hours worked, no more and no less. This may include recording and reporting time for activities such as logging on to a customer’s system, putting on/taking off protective gear, etc.

When submitting your total hours worked to Kelly, include daily in and out times, meal in/out times (where available), and also submit your time to Kelly within the time requirements. If instructed not to record or report all actual hours worked for any reason, you must immediately notify the Employee Service Centre at 1-866-KELLY-4U (1-866-535-5948).

Some provinces have strict laws regarding taking meals and rest periods. For example:

  • If your meal or rest period is interrupted or missed,
  • Or you are unable to record and report all actual hours worked,
  • Then you must immediately notify the Employee Service Centre at 1-866-KELLY-4U (1-866-535-5948). Refer to the Provincial Regulations Regarding Work Breaks to understand your rights.

Kelly customers may use various timekeeping systems (e.g., card swipe systems and web-based systems). Please follow the instructions for submitting your time as explained by your Kelly Representative. Ensuring that the customer approves your time is your responsibility.

Kelly Web Time

Kelly Web Time is an online timekeeping system that allows you to enter your timesheets through the Internet. The system is fast and easy to use.

To log on to Kelly Web Time, click here or access the Bullhorn Time & Expense app from your phone's app store.

  • All time must be entered before 11:59 p.m. Eastern Time on Sunday following your work week.
  • Enter only actual hours worked, no more and no less.
  • Contact your Kelly Representative for directions on how you will be paid for holidays, paid time off, and expenses, as they should not be included with your submitted time.

Note: The system allows you to enter time as often as you like throughout the week.

Kelly Web Time Interactive Voice Response (IVR)

  1. Call 1-888-316-0536
  2. Sign in using your assignment number (Branch # + Reference ID #) and the last 4 digits of your Social Insurance Number. If you do not know your assignment number, please contact your Kelly Representative.
  3. Follow the prompts to enter your time.

Getting Help

If you have questions or problems using Kelly Web Time, contact Employee Support Services at 1-800-KELLY-28 (800-535-5928) or complete the Employee Support Centre contact form.