For those who want to keep growing, learning, and evolving. We at Kelly® hear you, and we’re here for you! We’re seeking an Inbound Call & Administrative Coordinator to work at a leading organization in Albany, NY. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.

Pay Rate: $21.00 per hour (Contract through September 2026, extension possible)

Shift: 8:30am-5pm, Monday-Friday with availability for OT as needed (considered Hybrid after training)

What’s a typical day as an Inbound Call & Administrative Coordinator? You’ll be:

• Managing inbound calls, responding to inquiries, and providing customer service support
  

• Preparing and processing correspondence, including composing letters and memoranda from various sources
  

• Proofreading and editing legal, financial, technical, or other business-related information
  

• Handling confidential information with the utmost discretion
  

• Receiving and relaying phone calls, greeting visitors, and responding to routine requests
  

• Sorting and evaluating mail for importance and urgency
  

• Investigating and resolving employee and customer complaints, ensuring satisfaction
  

• Creating slides, spreadsheets, visuals, charts, and graphs using Excel and PowerPoint for meetings and presentations
  

• Scheduling and maintaining calendars for meetings, conferences, and appointments for assigned staff
  

• Making arrangements for meetings, preparing agendas, issuing invitations, and organizing necessary materials
  

• Preparing travel arrangements, submitting expense reports, and monitoring for accuracy
  

• Establishing and maintaining files, purging obsolete materials, and maintaining supply inventories

This job might be an outstanding fit if you:

• Have a High School diploma supplemented by training in stenography and office procedures
  

• Hold an Associate’s degree in secretarial science (preferred)
  

• Are comfortable providing administrative support for up to three management-level staff
  

• Possess strong organizational, communication, and interpersonal skills
  

• Demonstrate proficiency with Microsoft Excel and PowerPoint
  

• Can maintain confidentiality and handle sensitive information professionally

What happens next

Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be an Inbound Call & Administrative Coordinator today!

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