Customer Service Representative
Green Bay, WI, US
Office
High School or equivalent
Full Time, Temporary
$20/hour
Entry Level
On-site
Transport and Storage - Materials
First Shift (Day)
Green Bay, WI, US
$20/hour
Entry Level
Full Time, Temporary
Transport and Storage - Materials
On-site
Office
High School or equivalent
First Shift (Day)
Job details
Job Title: Customer Specialist Sr
Location: Green Bay, WI
Employment Type: Full-time, On-site
Shift: 1st Shift (Monday–Friday, 7:30am–4:30pm)
Pay Rate: $20/hour
Start Date: April 13, 2026
Overview:
Kelly Services is seeking a Senior Customer Service Representative for Schneider in Green Bay, WI. This role is responsible for managing customer relationships, processing and monitoring orders, overseeing freight solicitation, and negotiating market rates.
Responsibilities:
Monitor customer freight to proactively identify and resolve service issues.
Recommend adjustments in response to fluctuations in freight volumes.
Utilize technology to analyze service issues and trends, proposing effective solutions.
Collaborate with internal leaders, teams, and external customers to ensure optimal service delivery.
Skills & Qualifications:
High school diploma or GED required.
Minimum of one year of customer service experience preferred.
Excellent written and verbal communication skills.
Strong ability to manage multiple priorities efficiently.
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