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Patient Account Coordinator
Los Angeles, CA, US
Contact Center
High School or equivalent
Full Time, Temporary
$28
Experienced (Non-Manager)
On-site
Medical Devices and Supplies
First Shift (Day)
Los Angeles, CA, US
$28
Experienced (Non-Manager)
Full Time, Temporary
Medical Devices and Supplies
On-site
Contact Center
High School or equivalent
First Shift (Day)
Job details
Patient Account Coordinator
- Pay Rate: $28 per hour
- Work Hours: 7:30 am – 5:00 pm
Job Description – Support Coordinator I
The Support Coordinator I is an entry-level role responsible for providing exceptional customer service and administrative support to patients, ensuring a seamless clinic experience. This position involves coordinating multiple appointments across various specialties, managing daily clinic operations, and facilitating effective communication. Responsibilities include handling customer inquiries, distributing messages, answering high volume phone calls, scheduling procedures and appointments, registering patient encounters, and managing referrals. Additional duties may be assigned as needed.
Essential Qualifications
- Minimum 2 years’ experience with surgery scheduling and authorizations
- At least 3 years of healthcare scheduling, patient access, or front office experience preferred
- Healthcare or medical office scheduling experience required
- Demonstrated customer service and patient communication skills
- Experience working with EMR/EHR systems
- Ability to multitask efficiently in a fast-paced clinical environment
- Professional, polished appearance
Preferred Qualifications
- Orthopedics or specialty clinic experience
- Insurance verification and/or referrals knowledge
- Bilingual abilities (Spanish preferred)
- Prior access center or patient navigation experience
Education Requirements
- High school diploma or equivalent required
- Bachelor’s degree preferred
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