Contact Center Sales Representative
Naperville, IL, US
Contact Center
High School or equivalent
Full Time, Temporary
17.50
Experienced (Non-Manager)
On-site
Telecommunications Services
First Shift (Day)
Naperville, IL, US
17.50
Experienced (Non-Manager)
Full Time, Temporary
Telecommunications Services
On-site
Contact Center
High School or equivalent
First Shift (Day)
Job details
At Kelly®, we’re passionate about helping you find a job that works for you. How about this one? We’re seeking a Contact Center Sales Representative to work at a leading organization in Naperville, IL. With us, it’s all about finding the job that’s just right.
Salary/Pay Rate/Compensation:
$17.25/hour (Standard) – increases to $18.25 after training.
$19.25/hour (Bilingual – Spanish)
Shift:
Monday-Friday (10:30am-7:00pm).
MUST be able to train Monday-Friday (8:00am-4:30pm) for the first 5 weeks.
Why you should apply to be a Contact Center Sales Representative:
- Competitive base pay, with higher rates for bilingual Spanish speakers.
- Opportunity to earn additional incentives such as performance-based bonuses and sales commissions.
- Join a positive, results-driven culture that values your contributions and ideas.
- Work with a team that’s passionate about promoting home warranty and energy-related products.
- Gain valuable experience with industry-leading CRM tools in a growing organization.
What’s a typical day as a Contact Center Sales Representative? You’ll be:
- Engaging with customers via phone and online to promote home warranty and energy-related products.
- Making outbound calls and handling inbound inquiries with professionalism and enthusiasm.
- Understanding customer needs and offering tailored solutions to drive sales and satisfaction.
- Meeting and exceeding individual and team sales goals.
- Maintaining accurate records in the CRM system and staying current on product knowledge.
- Collaborating with teammates and sharing best practices to enhance performance.
- Contributing to a positive workplace culture that reflects company values.
This job might be an outstanding fit if you:
- Have at least 1 years of sales experience, ideally in a contact center environment.
- Demonstrate proven success in upselling, cross-selling, and consistently meeting or exceeding sales targets.
- Possess strong communication skills across verbal, written, and digital platforms.
- Are experienced with CRM tools such as Salesforce or HubSpot.
- Adapt quickly, learn new information with ease, and thrive in a dynamic, fast-paced setting.
- Are a team player with a positive attitude and a passion for helping others.
- (Preferred) Have experience in home warranty or utility services, knowledge of HVAC systems, or are bilingual in Spanish.
- Hold a High School Diploma or GED.
- Are comfortable with basic computer literacy and Microsoft Office Suite.
What happens next
Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Contact Center Sales Representative today!
Resume not required
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Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
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