Branch Coordinator/Administrative Assistant

Pay Rate: $20.00/hour
Schedule: 1st Shift | Monday–Friday | 8:30 AM–5:00 PM
Position Type: Temp-to-Hire
Work Location: York, PA

Job Overview

Kelly Services is hiring a Branch Coordinator/Administrative Assistant to support daily operations of a healthcare branch office. This role serves as the first point of contact for patients and partners while supporting administrative, scheduling, documentation, billing, and equipment coordination in a fast-paced environment.

Key Responsibilities

• Serve as first point of contact for patients via phone and in person

  
  

• Support the sales team by completing patient documentation and intake processes

  
  

• Review system screens (including ACIS), assist customers, and confirm delivery appointments

  
  

• Perform post-delivery work order confirmation and accurate data entry

  
  

• Assist with patient scheduling and outbound customer satisfaction calls

  
  

• Support PAP classes, overnight oximetry programs, and related documentation

  
  

• Conduct downloads and basic functional testing of respiratory equipment (training provided)

  
  

• Prepare and stage patient equipment; assist with warehouse coordination

  
  

• Explain insurance coverage, out-of-pocket costs, and collect payments as needed

  
  

• Reconcile daily receivables and submit documentation to lockbox

  
  

• Scan, file, fax, and maintain records for audits and compliance

  
  

• Order office and inventory supplies as needed

  
  

• Perform additional duties as assigned

Qualifications

Required:

• High School Diploma or GED

  
  

• 2+ years of office or administrative experience

  
  

• Strong customer service and communication skills

  
  

• Comfortable working in a healthcare or regulated environment

Preferred:

• Experience in healthcare, medical office, or patient-facing roles

  
  

• Familiarity with scheduling, billing, or medical documentation

Why You’ll Love This Role

• Steady weekday schedule with evenings and weekends free

  
  

• Temp-to-hire opportunity with long-term potential

  
  

• Hands-on role supporting patient care and branch operations

  
  

• Collaborative team environment

  
  

• Weekly pay and access to Kelly benefits and training resources

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