Medical Assistant (Certified)

Position Type: Full-Time

Position Overview

We are seeking an experienced, highly organized, and proactive Certified Medical Assistant (CMA, RMA, CCMA, or NCMA) to join our clinical team. This role serves as a critical link between patient care and administrative execution, ensuring that treatment plans, orders, referrals, and follow-up care are completed accurately and efficiently. The ideal candidate is detail-oriented, thrives in a fast-paced environment, and is passionate about ensuring continuity of patient care.

Key Responsibilities

Provider Collaboration & Care Plan Execution

• Review treatment plans with providers following patient visits.
  

• Track laboratory orders, imaging studies, specialist referrals, and follow-up care.
  

• Monitor incoming results and notify providers of abnormal findings or barriers to treatment.

Documentation & Chart Management

• Upload and manage incoming labs, faxes, and portal documentation within the EMR.
  

• Maintain accurate patient records and clinical documentation.
  

• Document infusion therapies, IV antibiotics, and treatment timelines.
  

• Ensure scanned documents, including PICC line orders, are categorized and stored appropriately.

Patient Follow-Up & Scheduling

• Coordinate with front office staff to schedule follow-up appointments before patients leave the office.
  

• Contact patients regarding test results, treatment updates, and follow-up requirements.
  

• Monitor upcoming treatment completion dates and ensure timely scheduling.

Care Coordination

• Serve as a liaison between providers, Home Health Care agencies, infusion pharmacies, and patients.
  

• Coordinate PICC line placement and infusion-related services.
  

• Provide necessary clinical documentation to support patient care plans.

Clinical Responsibilities

• Room patients and obtain vital signs, height, and weight measurements.
  

• Perform medication reconciliation and PHQ-9 screenings.
  

• Administer injections and maintain detailed documentation of medications, dosages, dates, and injection sites.
  

• Monitor medication inventory and ensure proper storage procedures.

Telehealth & Office Communication

• Manage clinical voicemails and office email communications.
  

• Support telehealth visits by coordinating patient access and documenting required information.
  

• Verify patient information and assist with remote visit preparation.

Qualifications

• Active Medical Assistant Certification (CMA, RMA, CCMA, NCMA, or equivalent) strongly preferred.
  

• Minimum of 2 years of clinical Medical Assistant experience required.
  

• Experience in a private practice or multi-specialty setting preferred.
  

• Proficiency with EMR systems and clinical documentation.
  

• Experience administering injections and managing clinical workflows.

Preferred Experience

• Infusion therapy and IV antibiotic management.
  

• PICC line coordination and documentation.
  

• Home Health Care coordination.
  

• Managing complex patient follow-up processes and referral tracking.

Desired Skills

• Outstanding organizational and time management skills.
  

• Strong communication and patient service abilities.
  

• Ability to multitask and prioritize effectively.
  

• Detail-oriented with a proactive approach to patient care.
  

• Commitment to ensuring no patient care task is overlooked.

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