Public Assistance Eligibility Specialist – On-Site
Tucson, AZ, US
Contact Center
High School or equivalent
Full Time, Temporary
Starts at $18.60/Hr + SoAZ great benefits
Experienced (Non-Manager)
On-site
Government and Public Sector
First Shift (Day)
Tucson, AZ, US
Starts at $18.60/Hr + SoAZ great benefits
Experienced (Non-Manager)
Full Time, Temporary
Government and Public Sector
On-site
Contact Center
High School or equivalent
First Shift (Day)
Job details
Public Assistance Eligibility Specialist – On-Site | Tucson, AZ 85714
Pay Rate: Starts at $18.60/Hr + SoAZ great benefits
M–F, 8–5
Local Only Candidates
Duties/Responsibilities
• Review applications and determine eligibility for public assistance programs through interactive interviews and fact gathering
• Verify form accuracy; follow up with applicants as needed to complete application processes
• Communicate with applicants/recipients to address concerns and ensure proper program placement
• Advise on appropriate public assistance programs and support applicants through the process
• Explain program rules and policies to claimants, representatives, employers, doctors, and agencies
• Solicit information to accurately determine eligibility
• Maintain detailed and accurate records
• Travel to various locations for off-site meetings, training, or conferences as required
• Complete a 7-week in-person training program (potential for FTE conversion after training)
Required Qualifications
• Minimum 2 years customer service experience
• High school diploma
• Strong written and verbal communication skills
• Must work 100% on-site and have reliable transportation
• Able to start ASAP (expedited onboarding required)
Preferred Experience/Skills
• Experience performing eligibility reviews
• Previous insurance adjudication experience
Local candidates only. Apply now!
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