Insurance Claims Associate

Insurance Claims Associate


Job ID: 10302383

Lombard, IL, US

Office

High School or equivalent

Full Time, Temporary

22.00

Experienced (Non-Manager)

On-site

Healthcare Services

First Shift (Day)

Lombard, IL, US

22.00

Experienced (Non-Manager)

Full Time, Temporary

Healthcare Services

On-site

Office

High School or equivalent

First Shift (Day)

Job details

For those who want to keep growing, learning, and evolving. We at Kelly® hear you, and we’re here for you! We’re seeking an Insurance Claims Associate in Lombard, IL. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.

Pay Rate: $22.00/hour (Contract till January 2027, possible extension)

Shift: 1st – Hybrid schedule (3 days in office, 2 days at home)

Position Overview:
We are seeking a detail-oriented, proactive Insurance Claims Associate to join our team. In this critical role, you will be responsible for ensuring group, benefits, and eligibility information is accurately and timely loaded into applicable systems. You will guarantee that all group/member information is available by the contract effective date to support our claims and customer service teams.

Key Responsibilities:

  • Load groups, benefits, and eligibility data into systems with precision and efficiency.

  • Ensure group/member information is available prior to the contract effective date.

  • Draft account-specific documents and manage renewal of major and national accounts, using standardized templates as a base.

  • Resolve escalated issues in a timely manner, interacting with Underwriting, Products, Billing, Claims, and Integration Teams to mediate risk.

  • Serve as a liaison within operational areas, assisting with projects, initiatives, and process reviews.

  • Partner with customer-facing teams, including Implementation, Operations, and Sales, to deliver consultative and communicative support.

  • Remain task- and deadline-driven based on coverage effective dates, while maintaining high attention to detail.

Qualifications:

  • Experience in benefits administration or group health operations preferred.

  • Excellent analytical and problem-solving abilities.

  • Strong written and verbal communication skills.

  • Ability to work effectively with cross-functional teams and customers.

  • Highly detail-oriented, with strong organizational and time-management skills.

  • Proficiency in relevant systems and Microsoft Office suite.

10302383

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As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

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