English
French
Spanish
Bilingual Clerk
Houston, TX, US
Office
High School or equivalent
Full Time, Temporary
23 hr
Experienced (Non-Manager)
On-site
Energy and Utilities
First Shift (Day)
Houston, TX, US
23 hr
Experienced (Non-Manager)
Full Time, Temporary
Energy and Utilities
On-site
Office
High School or equivalent
First Shift (Day)
Job details
Bilingual Office Clerk I
Location: Houston, TX (77015)
Pay Rate: $20.00 – $25.00/hr (depending on experience)
Schedule: Monday – Friday, 8:00 AM – 5:00 PM (Full-Time)
Job Type: Temporary / Contract
Position Overview
We are is seeking a dependable, detail-oriented Bilingual Office Clerk I to provide administrative and customer service support. This role involves frequent interaction with customers, staff, and vendors, assisting with daily office operations, utility account management, and payment processing.
Key Responsibilities
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Deliver courteous, professional customer service in person and via phone.
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Assist customers with water and wastewater service inquiries, billing, account setup, and service requests.
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Process payments (checks, money orders, credit cards), balance transactions, and prepare bank deposits.
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Enter and update customer records, documents, and service contracts in District systems.
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Draft correspondence, proofread documents, and maintain accurate filing systems.
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Sort, process, and distribute incoming/outgoing mail and packages.
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Operate standard office machinery (copiers, scanners, printers, multi-line phones).
Qualifications & Requirements
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Language: Fully bilingual in English and Spanish (required).
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Education: High school diploma or GED equivalent.
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Experience: Previous office administrative and customer service experience required.
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Technical Skills: Proficiency with Microsoft Office and Windows-based environments.
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Physical & Driving Requirements: Valid driver’s license with a clean driving record; ability to lift and carry up to 40 lbs.
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Background Check: Must pass a 7-year national criminal background locator and 5-panel drug screen.
Benefits (Upon Full-Time Eligibility)
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100% District-paid health insurance for employee and eligible family members
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Paid vacation, sick leave, and holidays
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Pension plan
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District-paid short-term and long-term disability coverage
10342569
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