Administrative Assistant I
Columbus, OH, US
Office
High School or equivalent
Full Time, Temporary
23
Experienced (Non-Manager)
On-site
Accounting and Auditing Services
First Shift (Day)
Columbus, OH, US
23
Experienced (Non-Manager)
Full Time, Temporary
Accounting and Auditing Services
On-site
Office
High School or equivalent
First Shift (Day)
Job details
Job Title: Administrative Assistant I
Location: Columbus, OH
Job Responsibilities:
- Process State or customer documents following established Standard Operating Procedures using proprietary and Microsoft suite applications.
- Understand and rigorously follow security guidelines to protect sensitive information.
- Create and maintain process documentation to support team efficiency and knowledge transfer.
- Assist in resolving issues with internal and external customers, providing timely and effective solutions.
- Collaborate with team members to support the training and implementation of new processes and policy changes.
- Provide consultative support to customers, team members, and/or vendors, offering training on products and jurisdictional requirements as needed.
- Analyze data to recommend process improvements and support reporting needs.
- Participate in special projects and perform additional duties as assigned.
Job Requirements:
- Minimum of two (2) years of customer service or related work experience.
- High school diploma or equivalent required; some college coursework preferred.
- Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint).
- Strong attention to detail and adherence to processes.
- Excellent written and verbal communication skills.
- Ability to work both independently and collaboratively within a team.
- Strong analytical and problem-solving skills.
- Experience creating process documentation is a plus.
- Ability to adapt to evolving policies, procedures, and technology.
Resume not required
10377619
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