On-Site Call Center Representative

On-Site Call Center Representative


Job ID: 10406321

West Chester, OH, US

Contact Center

High School or equivalent

Full Time, Temporary

22.50

Experienced (Non-Manager)

On-site

Banking and Consumer Lending

First Shift (Day)

West Chester, OH, US

22.50

Experienced (Non-Manager)

Full Time, Temporary

Banking and Consumer Lending

On-site

Contact Center

High School or equivalent

First Shift (Day)

Job details

If you’re ready to keep growing, learning, and evolving, Kelly® is here for you. We’re seeking on-site Call Center Representatives to work for a leading consumer financial services organization in Cincinnati, Ohio. Sound good? Take a closer look.

Pay: $22.50 per hour
Schedule: 8-hour shifts scheduled between 9:00 a.m. and 9:00 p.m. The schedule includes one weekday off and one weekend day off.

Why apply?

  • Earn competitive pay in a stable, full-time role.

  • Join a supportive team dedicated to helping customers navigate their financial journeys.

  • Develop valuable skills in customer service, banking products, and problem-solving.

What’s a typical day like?

You’ll:

  • Handle inbound calls from cardholders and provide an exceptional customer experience.

  • Manage customer information and resolve a variety of inquiries efficiently.

  • Authorize sales transactions and provide customers with accurate information.

  • Build positive relationships with customers and colleagues.

  • Use multiple software platforms and tools to manage information and complete daily tasks.

You might be a good fit if you:

  • Have a high school diploma or equivalent.

  • Have at least six months of customer service experience—or equivalent military experience—within the past seven years. (Required)

  • Have intermediate computer skills, including navigating multiple windows, typing while speaking with customers, using Microsoft Office programs, and searching online efficiently.

  • Are available to work evening hours and at least one weekend day.

  • Have experience in banking, financial services, or call centers. (Preferred)

  • Are self-motivated and organized, make sound decisions, and are comfortable receiving feedback and adapting to change. (Preferred)

What happens next?

After you apply, you may move on to the next steps if your skills and experience are a good fit. Even if this role isn’t the right match, you’ll remain in our network, where Kelly recruiters can access your profile and consider you for other opportunities. Helping you discover what’s next in your career is what we’re all about. Apply today!

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As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

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