Job Title: Document Control Assistant
Location: Brea, CA, United States 
Employment Type: (Full-time, 40 hrs./week)
Contract Dates: long term

About the Role:
We are seeking a detail-oriented Document Control Assistant to support our Service Contract Administration team. The ideal candidate will handle all aspects of service contract documentation, process invoices, and ensure contract renewals and compliance. This role is integral to maintaining strong customer relationships, contract accuracy, and efficient business operations within Radiometer systems.

Key Responsibilities:

• Manage and process all POC IT annual service agreements, including timely invoicing and price validation against purchase orders
  

• File and maintain documentation for contracts and invoices
  

• Support monthly invoice processing to help achieve monthly revenue targets
  

• Engage customers to discuss upcoming contract renewals, answer questions, and support the renewal process
  

• Utilize CRM to manage customer data, update work orders, and implement necessary changes
  

• Collaborate with sales and IT teams to identify revenue opportunities and process purchase orders
  

• Renew service contracts and invoice customers as required
  

• Support efficient transfer of billable service calls for prompt customer invoicing
  

• Identify opportunities to combine open work orders, enhancing operational efficiency
  

• Ensure full compliance with company policies and regulatory requirements

Requirements:

• Education/Experience:

  • Associate’s Degree (or equivalent) with at least 2 years of relevant experience
    

  • OR Bachelor’s Degree or relevant experience in billing, invoicing, or contract audits
    

  
  

• Skills:
  

  • Excellent written and verbal communication
    

  • Strong organizational skills and a sense of urgency
    

  • Familiarity with Windows, Microsoft Office Suite; experience with Microsoft Dynamics, Microsoft 365, and Axapta is preferred
    

  • French language skills are a plus, but not required
    

  
  

• Schedule:
  

  • Ability to work a fixed 9-hour shift within the 5:00am – 7:00pm window
    

  
  

• Personal Attributes:
  

  • Team leadership capabilities
    

  • High level of time management and accountability
    

  • Demonstrated professionalism and adaptability
    

Application Process:
Interested candidates should submit their resume and cover letter. 

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