Customer Sales and Support Specialist Wanted
Brea, CA, US
Office
High School or equivalent
Full Time, Temporary
$25
Experienced (Non-Manager)
On-site
Manufacturing - Other
First Shift (Day)
Brea, CA, US
$25
Experienced (Non-Manager)
Full Time, Temporary
Manufacturing - Other
On-site
Office
High School or equivalent
First Shift (Day)
Job details
Customer Sales and Support Specialist Wanted
Location: Brea, CA
Pay: $25 per hour
Department: Customer Support
Job Summary
We are seeking a customer-focused Customer Sales and Support Specialist to provide excellent customer service, process customer orders, and assist with product-specific technical questions. The ideal candidate is detail-oriented, organized, and able to thrive in a fast-paced corporate environment.
Key Responsibilities
- Respond to customer inquiries by phone and email, providing product support and website assistance.
- Review, process, and enter customer orders accurately and efficiently.
- Assist with returns, account updates, and customer database maintenance.
- Maintain strong customer relationships and resolve issues or escalate complex concerns as needed.
- Communicate important customer and sales information to the appropriate teams.
- Develop product knowledge and support improvements to customer service processes.
Qualifications
- High school diploma or GED required; associate degree preferred.
- Minimum of 5 years of corporate customer service or inside sales experience (retail experience does not qualify).
- Experience providing technical product support preferred.
- Proficiency in SAP and Microsoft Office preferred.
- Excellent communication, problem-solving, and organizational skills.
- Ability to manage multiple priorities, work independently, and communicate technical information clearly.
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