Service Coordinator

Service Coordinator


Job ID: 10464099

San Juan, PR, US

Office

High School or equivalent

Full Time, Direct Hire

$13.50 p/h

Experienced (Non-Manager)

On-site

Medical Devices and Supplies

First Shift (Day)

San Juan, PR, US

$13.50 p/h

Experienced (Non-Manager)

Full Time, Direct Hire

Medical Devices and Supplies

On-site

Office

High School or equivalent

First Shift (Day)

Job details

Kelly® is looking for a Service Coordinator to work at a leading organization in San Juan, PR. 

Salary/Pay Rate/Compensation: $13.50 per hour, Direct Hire position. Medical plan, 401K – retirement, vacations, sick, among others.

Shift: 1st Monday to Friday 8am to 5pm

What’s a typical day as a Service Coordinator? You’ll be:

  • Acting as the central operational link between clients and the technical field team

  • Receiving and channeling service requests for biomedical and clinical equipment via phone and email

  • Scheduling and assigning service cases to technicians and specialists based on contracts, schedules, location, and technical requirements

  • Planning and coordinating preventive maintenance and installations with clients and project teams

  • Managing cases, service orders, and follow-ups in platforms such as Salesforce CRM and Acumatica ERP

  • Quoting parts and services outside of contract, issuing invoices, and coordinating with credit and collections

  • Processing purchase orders and tracking pending orders and warranties with suppliers

This job might be an outstanding fit if you:

  • Have completed high school.

  • Possess at least 1 year of experience in customer service and administrative coordination.

  • Are proficient in using CRM systems (e.g., Salesforce) and ERP platforms (e.g., Acumatica)

  • Have strong skills in Microsoft Office (Excel, Word, Outlook)

  • Communicate effectively in Spanish and English

  • Excel in working under pressure, prioritizing multiple tasks, and demonstrating a high sense of urgency

What happens next

Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit.

Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Service Coordinator today!

10464099

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As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

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