Customer Success Specialist
New Century, KS, US
Office
High School or equivalent
Full Time, Temporary
20.00
Experienced (Non-Manager)
On-site
Manufacturing - Other
First Shift (Day)
New Century, KS, US
20.00
Experienced (Non-Manager)
Full Time, Temporary
Manufacturing - Other
On-site
Office
High School or equivalent
First Shift (Day)
Job details
Customer Success Specialist
Location: New Century, KS
Pay: $19–$20 per hour
Employment type: Temp-to-hire
We’re seeking two entry-level Customer Success Specialists to support customers in a fast-paced manufacturing environment. You’ll help manage orders, communicate updates, resolve customer concerns, and coordinate with internal teams to keep projects and shipments on track.
What you’ll do
- Enter and manage customer orders, specifications, and account details accurately.
- Communicate order confirmations, pricing, delivery dates, and shipment updates.
- Partner with production, quality, warehouse, and shipping teams to resolve issues and support customer needs.
- Help address complaints, delays, and other concerns with professionalism and follow-through.
- Maintain clear, timely communication and accurate records.
What we’re looking for
- Strong communication, problem-solving, and attention to detail.
- Comfort with data entry, order management, and Microsoft Office.
- Customer service, customer support, order processing, inside sales support, CSR, order entry, or administrative support experience.
- Manufacturing, printing, packaging, or distribution experience is a plus—but we welcome candidates who are ready to transition into a manufacturing customer service environment.
- High school diploma or GED.
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