Apply Today! Hiring Collection Specialist

Job location: Long Beach, 90809
Shift: Monday – Friday
Hours: 8:30am-5:00pm
Compensation: $23-$25
Hiring: Collections Specialist
Type: Temp- Full time, with opportunity to be hired full time with Company. 

Collections Specialist who will be responsible for initiating calls to delinquent customers by phone, email to collect payments and settle accounts. Follows-up on delinquent accounts, updates, and maintains accurate record of payment status, and documents all interactions with customers regarding outstanding debts. Interacts with customers and conducts research on transactions to resolve their issues and satisfy their needs while collecting payment with a customer service mindset. 
HERE’S WHAT YOU’LL BE DOING:

• Monitor aging for domestic and international customer balances to identify outstanding debts and contact them to collect the balances owed.
  

• Identify financial warning signs and notify management of customers exhibiting those indicators.
  

• Maintain accurate records of communications and payment arrangements.
  

• Report to management on collection activity and status of overdue balances.
  

• Interact with customers on past due accounts, past due balances, go over payment plans options, declined payments, etc.
  

• Conduct thorough investigation into past due balances, including analyzing payment history to identify patterns or discrepancies related to past due.
  

• Collaborate with relevant departments to gather information and documentation for investigation.
  

• Provide reports and summaries of collection activities to management as needed.
  

• Review, analyze and approve incoming sales orders for accuracy and completeness.
  

• Collaborate with sales representatives and other departments to resolve discrepancies or issues in sales orders.

HERE’S WHAT YOU’LL BRING TO THE ROLE:

• Requires a high school diploma or equivalent.
  

• Post-high school education in Accounting or Finance, desirable
  

• 3-5 years of experience
  

• Prior experience with high volume commercial collections at a wholesale business
  

• Knowledge of commercial collection laws and GAAP and SOX requirements as they relate to AR, Credit, and Collections
  

• Excellent verbal and written communication skills, including negotiation and conflict resolution, via email and over the phone.
  

• Proficiency in Microsoft Office applications, especially Excel
  

• Prior experience in ERP system, NetSuite preferred.
  

• Ability to work independently within established procedures associated with job function.
  

• Proficiency in multiple competencies related to the job.
  

• Ability to work under minimal supervision.

please click apply, submit resume. You may also reach out to us once you have applied for immediate assistance or update on your application. Email, anac010@kellyservices.com

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