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Support Services Representative
Clearwater, FL, US
Office
High School or equivalent
Full Time, Temporary
17.00
Entry Level
On-site
Accounting and Auditing Services
First Shift (Day)
Clearwater, FL, US
17.00
Entry Level
Full Time, Temporary
Accounting and Auditing Services
On-site
Office
High School or equivalent
First Shift (Day)
Job details
Position Overview
We are seeking a motivated and detail-oriented Support Services Representative to join our team. This role plays a critical part in supporting daily operations, collaborating across departments, and ensuring a high-quality experience for internal and external stakeholders.
Work Schedule & Environment
- Location: Clearwater FL 33760
- Pay Rate: $17.00/hour
- Onsite Requirement (Training Phase):
- 4–5 days per week in-office during onboarding and initial training
- 4–5 days per week in-office during onboarding and initial training
- Standard In-Office Days:
- Tuesday, Wednesday, Thursday
- Tuesday, Wednesday, Thursday
- Remote Flexibility:
- Mondays and Fridays may be offered once performance expectations are met and the individual is fully integrated into the team
- Mondays and Fridays may be offered once performance expectations are met and the individual is fully integrated into the team
Required Skills & Tools
- Strong communication and organizational skills
- Ability to multitask and prioritize effectively
- Basic proficiency in:
- Microsoft Outlook (heavy daily use)
- Microsoft Excel & Word (basic knowledge required)
- Microsoft Outlook (heavy daily use)
- Experience working with operational systems (CIS preferred)
Collaboration & Team Engagement
- Partner effectively with cross-functional teams (Operations, Customer Care, IT, etc.)
- Contribute to a positive, solutions-oriented team environment
- Support teammates during high-volume or time-sensitive periods
Customer & Stakeholder Focus
- Respond to internal and external stakeholders with urgency and professionalism
- Maintain strong communication standards across all interactions
- Understand how decisions impact the overall customer experience
Organization & Time Management
- Prioritize multiple tasks and manage workload efficiently
- Maintain organized workflows and clear documentation
- Balance daily responsibilities with longer-term projects
Process Adherence & Continuous Improvement
- Follow established SOPs and operational processes consistently
- Identify opportunities for improving efficiency and workflows
- Remain open to feedback and actively improve performance
Data Awareness & Reporting
- Work with basic data and reporting tools (e.g., Excel, dashboards)
- Interpret and utilize data to support daily operations
Learning Agility
- Quickly learn new systems, tools, and processes
- Seek out growth and development opportunities
- Apply new knowledge to improve performance
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