Service Technician

Service Technician

Location: Servicing the Southeast area of the U.S. – from LA/AR to VA

Schedule: Full-time (Direct Hire)

Travel: Extensive travel required

Pay:

• $60,000 annual salary
  

• $75/day per diem while traveling
  

• OT over 40 hours
  

• Company truck, uniforms, and hotel accommodations
  

• Full benefits package

Summary:

We are seeking a hands-on Service Technician to install, service, troubleshoot, rebuild, and support specialized industrial poultry deboning equipment. This position is ideal for someone with strong mechanical and electrical aptitude who enjoys working in a customer-facing field service role and is comfortable traveling extensively to support equipment installations, repairs, and ongoing service needs. The role typically involves working 20–22 days per month, with a schedule that often includes weekends and weekdays off based on business needs. Most schedules run Friday through Tuesday, though installation projects may require travel for up to three weeks at a time.

Essential Functions:

• Install, service, troubleshoot, repair, retrofit, remove, and rebuild industrial equipment and related systems
  

• Diagnose equipment issues and complete service work efficiently and accurately
  

• Train customer maintenance teams, operators, and new hires on equipment operation and service practices
  

• Serve as a technical resource for customers and help identify service needs while maintaining a high level of customer satisfaction
  

• Act as a liaison between customer personnel, contractors, and internal leadership to ensure clear communication throughout service projects
  

• Assist with install planning and rebuild projects as needed
  

• Complete service reports, administrative tasks, and documentation in an accurate and timely manner
  

• Support updates to manuals and troubleshooting guides
  

• Work closely with internal teams to identify service leads, upgrade opportunities, and continuous improvement ideas
  

• Follow all safety, quality, and company procedures while maintaining a professional presence in the field
  

• Assist with additional department needs during peak periods or as assigned by management

Qualifications:

• Associate degree or 2-year technical degree preferred
  

• 3+ years of technical experience in an industrial service, maintenance, manufacturing, or equipment environment
  

• 4+ years of related mechanical and/or electrical experience may be considered in place of a degree
  

• Strong mechanical skills, including equipment installation, welding, grinding, and cutting
  

• Electrical troubleshooting experience, including PLC calibration, weighing systems, and working with electrical circuits
  

• Prior leadership or lead technician experience preferred
  

• Strong communication skills and ability to interact professionally with customers and all levels of management
  

• Ability to train others and work independently in the field
  

• Spanish-speaking ability is preferred but not required
  

• Valid driver’s license with a good driving record required

Physical Requirements:

• Must be able to travel for extended periods of time, including at short notice
  

• Must be able to work in active industrial environments and remain mobile throughout the workday

What We’re Looking For:

We are looking for someone who is mechanically and electrically capable, customer-focused, safety-minded, and comfortable working independently in the field. The right person will be able to troubleshoot issues, represent the company professionally, and build strong relationships with customers while supporting equipment performance and reliability.

10186883