Title: Cash Application Specialist – Temp to Hire
Location: Mason, OH 45040
Pay Rate: $22.54 per hour
Start Date: ASAP
Employment Type: Temp to Hire

Join Kelly® in partnership with our top optical client in Mason OH! We are looking for a dedicated Cash Application Specialist to accurately and efficiently process client self-bill files and incoming payments to customer invoices/accounts. This role includes research and resolution of data issues and requires coordination with both internal and external clients. You’ll join a team-oriented environment while also having the autonomy to work independently.

Key Responsibilities:

• Process simple to complex incoming payments to customer invoices/accounts promptly and accurately.
  

• Research and resolve cash application issues using appropriate systems and collaborate with internal teams as needed.
  

• Quickly adapt to changes from new systems, plans, and benefit designs.
  

• Consistently meet/exceed business objectives for productivity, accuracy, and cycle time. Develop self-remediation plans with management if standards are not met.
  

• Participate on department projects.
  

• Identify and recommend improvements for efficiency and effectiveness in the cash application process.
  

• Provide strong customer service and communication with internal and external clients.
  

• Communicate and escalate issues in a timely manner to management.
  

• Run assigned queries and reports weekly/monthly.

Basic Qualifications:

• High school diploma.
  

• 3+ years of experience in cash application or insurance-related processes.
  

• SAP knowledge and experience.
  

• High-level proficiency in MS Excel.
  

• Demonstrated ability to quickly learn and retain information.
  

• Minimum keystroke requirement: 10,000 alpha and numeric per hour with less than 2% error rate.
  

• Strong customer service and communication skills (oral and written).
  

• Detail-oriented, able to work well under pressure, multitask, and prioritize issues.
  

• Flexible in both team and individual work environments.

Preferred Qualifications:

• Intermediate to advanced Excel skills.
  

• Previous AS400 knowledge and experience.
  

• Detailed working knowledge of basic computer operations/systems such as web-based search engines, Windows, and Microsoft Office products.
  

• Prior experience or knowledge of vision benefits and/or the insurance industry.
  

• Knowledge of mid-range computer applications and query reporting.
  

• High level of confidentiality maintained.

Apply today and build your future with Kelly® supporting a top retailer and manufacturer in the optical industry!
 

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