Kelly Services is seeking an experienced Part Sales Coordinator in Melrose Park, IL. Candidate must have:

• 2+ years of experience in manufacturing customer service, sales coordination, order management
  

• Experience working in ERP and CRM systems
  

• Strong work history

This is a Direct Hire, Permanent position, meaning you will be hired permanently with our client and offered their competitive benefit and vacation package upon hire.

Our client is rapidly growing and offering advancement opportunities to help build your career and skillset. They offer a culture that is second to none, where you will immediately feel like part of this company. They are a company that values its employees, provides training, support, and tools to continuously grow skill set, ability, and success. Our client offers an excellent training program, with an excellent internal promotion rate.

Interested candidates can reply to this ad, or send their updated resume to: spisana@kellyservices.com
Can also call Nancy at 630-506-8757

Pay: $25 – $30/hr.
Hours: Mon-Fri daytime hours

Job description:

• Handle in-bound inquiries regarding order status, shipping timelines, invoices, and product availability.
  

• Manage customer complaints with professionalism and urgency.
  

• Track shipments and work with logistics partners to resolve delays.
  

• Follow up on open issues to ensure complete resolution and customer satisfaction.
  

• Collect and relay customer feedback to internal teams to support continuous improvement.
  

• Send customer quotes as needed.
  

• Maintain accurate customer records, documents, and communications in the ERP system.
  

• Communicate with Production, Engineering, Quality, Shipping, Estimating, Accounting, and Scheduling to support order execution.
  

• Coordinate customer requests for engineering drawings, samples, certifications, datasheets, and compliance documents.
  

• Attend daily Production Meetings to gather delivery updates, discuss risks, and distribute notes to the PSC team.
  

• Support internal teams by providing customer insights, documentation, and information required to complete orders on time.
  

• Maintain accurate logs of customer communication and order activity within the ERP system.
  

• Track open orders and delivery schedules; provide customers with updates or formal Open Order Reports when requested.
  

• Works collaboratively with Account Managers and internal teams to achieve shared goals.
  

• Contributes to team success by assisting with special tasks and departmental initiatives when needed.

Experience/Education needed

• High School Diploma or equivalent; certificate or degree in business, operations, or related field preferred.
  

• 2+ years of experience in customer service, sales coordination, order management, or a related role (manufacturing strongly preferred).
  

• Strong attention to detail and accuracy; ability to manage multiple projects simultaneously.
  

• Proficient in Microsoft Office (Outlook, Teams, Excel, Word, PowerPoint).
  

• Experience working in ERP and CRM systems.
  

• Excellent written and verbal communication skills.
  

• Strong organizational skills and the ability to manage multiple priorities.

What are the perks?
•            Job stability
•            Open door policy
•            Very supportive management team
•            Working for a company that values its employees, provides training, support, and tools to continuously grow skill set, ability, and success
•            Lots of room to grow

Interested candidates can reply to this ad, or send their updated resume to: spisana@kellyservices.com

Can also call Nancy at 630-506-8757

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