Join Our Team as a Warehouse Assistant in Brooklyn Park, MN!   Are you ready to dive into a dynamic and supportive work atmosphere? We’re seeking a Warehouse Assistant for a temporary assignment that will last 30+ days.   Why This Role is Perfect for You: Competitive Pay: $20 per hour with a consistent…

Kelly’s customer, a leading provider of comprehensive, innovative and integrated payments solutions and services has a temp to permanent opportunity for a Customer Service Representative (Support Analyst) who will interact with clients, employees, and third-party vendors to resolve issues using hardware/software systems through defined processes and techniques. Working Saturday and Sunday from 9:00am - 5:30pm is mandatory, along with an additional 3 days of your choice during the week. Training is Monday to Friday, between 8:00am - 5:30pm. RESPONSIBILITIES: Provide support for ATM monitoring which includes dispatching technicians and setting up tech meetings at various Credit Unions throughout Canada. Log incident records in accordance with departmental procedures. Respond to calls and emails from multiple clients in a timely manner. Respond to client Card Order Inquiry Emails and investigate any issues such as lost cards, missing cards, non-working cards, etc. Investigate issues with missing reports for clients and escalate to the appropriate teams. Investigate errors with reporting and escalate to the appropriate teams if necessary. Troubleshoot errors with client facing applications and escalate internally as needed. Provide explanations to Credit Unions on card errors and codes. Create Change Request tickets (CR’s) as needed. Troubleshoot Mobile wallet issues. Respond to clients’ questions regarding our notifications and change requests. Process Hot Card requests. Assist other agents with ATM errors when needed.   REQUIREMENTS: Minimum 3 years’ experience supporting clients, and third-party vendors in a busy contact center environment. Possess excellent written and verbal communication skills. French language skills is an asset. Strong knowledge about payments processing environment with specific experience in ATM and cards services. Experience providing high level technical support and problem solving for a variety of products and services. Experienced logging incident records in accordance with departmental procedures Experience reviewing and updating and/or documenting procedures Responsible for On Call duties as required Ability to occasionally to go to Office in Markham, ON, for special events/training. This role involves access to confidential financial information; therefore, a criminal background check and credit check will be required as part of the hiring process. Strong knowledge of Internet connectivity such as the following: Internet connectivity troubleshooting …

Kelly’s customer, located in Etobicoke, ON, is looking for an experienced Bilingual (French/English) Collections and Litigation Associate for a 12-month contract providing courteous collection practices and maintaining reasonable levels of defaults.   RESPONSIBILITES: Your main responsibilities include the ability to perform the following role requirements in both French and English: Monitor assigned accounts for…

Kelly Services is seeking a Collections Specialist for a full-time, permanent position with our client — a top-tier debt recovery law firm located in Mississauga, ON. Primary Duties: Recovery Action on delinquent Accounts, including contact with debtors, discussing repayment and guiding where necessary with a view to achieving recovery of the account. Ability…