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Operations Manager – CNC/Machine Tool Support
Rockford, IL, US
Engineering
Unspecified
Full Time, Direct Hire
100-135k
Manager (Manager/Supervisor)
On-site
Manufacturing - Other
First Shift (Day)
Rockford, IL, US
100-135k
Manager (Manager/Supervisor)
Full Time, Direct Hire
Manufacturing - Other
On-site
Engineering
Unspecified
First Shift (Day)
Job details
Operations Support Manager – Precision Manufacturing (CNC/Machine Tools)
Location: Rockford IL
Travel: Domestic & International (25–40%)
Are you ready to make a significant impact in a global high-performance manufacturing environment? We are searching for an experienced Operations Support Manager to lead and optimize operational support functions for a world-class precision engineering organization. This is your opportunity to oversee a talented team, develop leaders, and be at the forefront of advancing next-generation machine tools for industries that shape our future—including aerospace, defense, automotive, and energy.
What You’ll Do:
- Lead, Manage, Grow: Guide a team of 20–30 skilled technicians, engineers, and support staff—mentoring, managing, and developing future leaders.
- Drive Daily Performance: Orchestrate shop floor and field support activities, ensuring targets for productivity, quality, and efficiency are met or exceeded.
- Be the CNC Expert: Troubleshoot, diagnose, and resolve complex technical challenges across both modern and legacy CNC machine tools.
- Build Structure and Accountability: Implement processes, drive accountability, and nurture an environment focused on safety, continuous improvement, and operational discipline.
- Advance Cross-Functional Results: Serve as the key connector between Operations, Engineering, Service, Sales, and Customer Support to maximize machine uptime and drive customer satisfaction.
- Develop Future Leaders: Mentor your Operations Supervisor and create structured technical training programs to close skill gaps and elevate team capability.
- Enforce Excellence: Implement standardization, waste reduction, and process improvement strategies to boost operational efficiency and support strategic business growth.
- Communicate and Collaborate: Report regularly on KPIs, resource utilization, and improvement initiatives to senior management, and ensure seamless cross-departmental communication.
Required Skills & Experience:
- Direct, hands-on CNC machine tools experience (operation, setup, troubleshooting, system knowledge)
- Proven team leadership — managed technical or operations teams (20–30 staff) in fast-paced environments
- Deep understanding of industrial equipment, machine tools, and manufacturing processes
- Familiarity with capital equipment or industrial automation preferred
- Strong technical problem-solving and root cause analysis skills
- Proficiency in Microsoft Office and ERP systems (SAP a plus)
- Excellent organizational, communication, and interpersonal skills
- 7–10 years of relevant experience in operations management, manufacturing supervision, or technical leadership roles
Education:
- High School Diploma required
- Technical or bachelor’s degree preferred (or equivalent hands-on CNC experience)
Other Requirements:
- Possession of a valid U.S. Passport or work authorization (Green Card holders eligible)
- Valid Driver’s License
- Willingness and ability to travel 25–40% domestically and internationally as needed
Why Join Us?
This is a unique chance to join an industry leader in advanced metal removal solutions. You’ll work in an innovative, collaborative environment at the intersection of technology and manufacturing, where your talent and initiative shape the products powering the world’s most critical sectors.
Ready to Lead?
If you have the technical depth, leadership passion, and drive to deliver extraordinary operational results, apply today and take your career to the next level!
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Why Kelly® Engineering?
Your engineering skills are in demand, but how do you find the right fit? Easy. At Kelly Engineering, our team creates expert talent solutions to solve the world’s most critical challenges. We connect you with leading organizations where you can collaborate on innovative projects, work with cutting-edge technologies and accelerate your growth. Whether you prefer the variety and flexibility of short-term projects or are looking for a long-term opportunity, we’re here to guide you to the next step in your engineering career.About Kelly
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