At Kelly®, we’re passionate about helping you find a job that works for you. How about this one? We’re seeking a Talent Acquisition Coordinator; Operations and Innovation to work onsite at a premier global client in North Chicago, IL 60064. With us, it’s all about finding the job that’s just right.
Salary/Pay Rate/Compensation: $30–$32/hour, based on experience
Onsite N. Chicago, IL
Why you should apply to be a Talent Acquisition Coordinator, Operations and Innovation:

• Competitive pay and opportunity to work with a recognized global leader.
  

• Dynamic, fast-paced environment where your technical and problem-solving skills matter.
  

• Collaborative culture with a focus on innovation and continuous improvement.
  

• Exposure to enterprise HR technologies and the latest recruiting systems.
  

• Opportunity to contribute directly to enhanced talent acquisition processes and organizational success.

What’s a typical day as a Talent Acquisition Coordinator; Operations and Innovation? You’ll be:

• Managing and resolving Talent Acquisition support tickets and end-user requests spanning recruiting systems and workflows.
  

• Troubleshooting system and process-related issues, including escalations and non-standard requests.
  

• Supporting Tier 2–3 intake, triage, and resolution within ServiceNow or similar platforms.
  

• Executing system updates, access requests, requisition assignments, and data corrections as needed.
  

• Assisting with interview scheduling and background check processes, including escalation handling and issue resolution.
  

• Partnering with recruiters and internal stakeholders to investigate system or workflow issues, identifying root causes and ensuring timely resolution.
  

• Supporting system testing, UAT activities, and validation of enhancements; contributing to deployment of changes.
  

• Creating and maintaining knowledge articles, SOPs, and user guidance documentation.
  

• Identifying recurring issues and trends to recommend and drive continuous process improvement.
  

• Ensuring data integrity and accuracy across Talent Acquisition systems.

Required Skills

• Strong problem-solving skills with the ability to troubleshoot and resolve complex system or process issues
  

• Strong acumen for learning and navigating enterprise systems
  

• Experience with system integration across platforms (ATS, CRM, ticketing, etc.)
  

• Attention to detail and data accuracy
  

• Technical troubleshooting and structured problem-solving
  

• Systems navigation and operational support across enterprise tools
  

• Process adherence with ability to manage exceptions
  

• Excellent documentation and knowledge management

This job might be an outstanding fit if you:

• Hold a Bachelor’s degree (required).
  

• Have 2–4 years of experience supporting systems, operations, or technical workflows (HR, Talent Acquisition, or similar environments preferred).
  

• Demonstrate strong technical acumen and proven ability to swiftly learn and navigate enterprise systems (ATS, CRM, ticketing platforms such as ServiceNow, SmartRecruiters, Workday, etc.).
  

• Possess excellent structured problem-solving and troubleshooting skills.
  

• Show attention to detail and ability to maintain data accuracy across high-volume requests.
  

• Are agile and adaptable in a fast-paced, SLA-driven environment.
  

• Provide strong written and verbal communication skills, excelling in collaboration with internal teams, end users, and external vendors.
  

• Bring experience creating/updating knowledge articles and process documentation.
  

• Have experience with system testing/UAT or change deployments (preferred).
  

• Are familiar with workflow tools, automation, or global HR operations (preferred).

What happens next
Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Talent Acquisition Coordinator; Operations and Innovation today!

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