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Support Analyst
Houston, TX, US
Contact Center
High School or equivalent
Full Time, Temporary
$21.00/ hour
Experienced (Non-Manager)
On-site
Legal Services
First Shift (Day)
Houston, TX, US
$21.00/ hour
Experienced (Non-Manager)
Full Time, Temporary
Legal Services
On-site
Contact Center
High School or equivalent
First Shift (Day)
Job details
For those who want to keep growing, learning, and evolving. We at Kelly® hear you, and we’re here for you! We’re seeking a Customer Support Analyst to work at a premier legal services company in Houston, TX. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.
Salary $21.00/hour
Schedule- Monday- Friday- 8:00am- 5:00pm- Temporary position
What’s a typical day as a Customer Support Analyst? You’ll be:
• Responding to customer inquiries via telephone or email to provide non-technical problem resolution, reporting to the Customer Support Manager.
• Analyzing customer service needs and referring issues to other departments for follow-up as needed.
• Assisting clients, witnesses, and reporters with starting Remote Depositions and maintaining extensive knowledge of remote tools like Remote Counsel, Live Litigation, WebEx, and BOX.
This job might be an outstanding fit if you:
• Hold a High School Diploma or equivalent (required), with 2-3 years of customer service experience preferred.
• Have experience in the litigation or legal industry (a plus).
• Are highly skilled in Microsoft Teams and possess strong customer service skills.
Why you should apply to be a Customer Support Analyst:
• Join a dynamic legal service team that values organization and customer service.
• Work in a supportive environment that encourages adaptability and problem-solving.
• Gain experience with cutting-edge remote tools and technologies.
• Enjoy a temporary role with the potential for professional growth in the legal industry.
What happens next
Once you apply, you’ll proceed to the next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Customer Support Analyst today!
#GRACE
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Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
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