English
French
Spanish
Customer Service Representative
Boardman, OH, US
Contact Center
High School or equivalent
Full Time, Temporary
17.00
Entry Level
On-site
Manufacturing - Other
First Shift (Day)
Boardman, OH, US
17.00
Entry Level
Full Time, Temporary
Manufacturing - Other
On-site
Contact Center
High School or equivalent
First Shift (Day)
Job details
Customer Service Representative
Location: Youngstown, Ohio (Onsite)
Type: Temporary to Permanent | Monday–Friday, 8:30 am–5pm
Pay: $17.00/hour
Are you an experienced customer service professional with great communication skills and a knack for troubleshooting? Join our Wholesale team for a temporary, remote Customer Service Representative opportunity!
What you’ll do:
- Answer incoming calls and process customer orders
- Resolve customer concerns and troubleshoot technical issues, especially related to electrical/equipment support
- Document and track customer interactions
- Follow up regarding order status, shipping, and availability
- Maintain high service standards and strong communication skills (phone & email)
What you’ll need:
- Good communication, basic phone skills, basic data entry, multitasking
- Friendly personality, Organized, able to deescalate a tense situation
- Must be able to handle the high volume of incoming and outgoing calls, email and text messages.
- High School or equivalent is preferred but not REQUIRED
- Ability to produce quality and professional written correspondence with customers
- Ability to demonstrate and perform basic math
- Customer service orientation
- Intermediate PC knowledge, working knowledge of Windows operating systems, proficient with Microsoft Office, fluent with Internet and mainstream web browsers
- Commitment to providing resolution to customer issues on the first contact
- Strong English comprehension and a good command of grammar
Ready for your next customer service opportunity? Apply now with your resume, prescreen answers,
10238779
I want more jobs like this in my inbox.
Similar Jobs
Get a complete career fit with Kelly®.
You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.