English
French
Spanish
Office Support
Los Angeles, CA, US
Office
High School or equivalent
Full Time, Temporary
$21.00
Experienced (Non-Manager)
On-site
Other/Non Classified
First Shift (Day)
Los Angeles, CA, US
$21.00
Experienced (Non-Manager)
Full Time, Temporary
Other/Non Classified
On-site
Office
High School or equivalent
First Shift (Day)
Job details
Office Support
Location: Los Angeles, CA
Pay: $21.00 per hour
Schedule: Monday–Friday, 9:00 AM–5:30 PM
Work Arrangement: On-site — not eligible for telecommuting
Position Summary
We are seeking a dependable and detail-oriented Branch Office Support professional to assist with the daily operations of the branch office and Branch Manager. This position provides administrative, customer service, patient support, and equipment-related assistance in a healthcare environment.
Key Responsibilities
- Support the Sales team with completing patient documentation and processing requirements.
- Serve as the first point of contact for patients and customers by phone and in person.
- Assist with patient intakes, review ACIS screens, and confirm delivery appointments.
- Complete post-delivery work order confirmation and data entry.
- Assist with PAP class coordination, paperwork, and other non-licensed activities as permitted by company policy.
- Conduct downloads from respiratory devices such as apnea monitors, oximeters, and CPAP equipment as directed.
- Perform functional testing on certain respiratory equipment as required.
- Support audit and documentation requests and the overnight oximetry program.
- Assist with patient scheduling and collect billing or payment information when needed.
- Scan, file, fax, and maintain patient and branch records.
- Assist with warehouse and patient equipment preparation, including equipment setup and returns.
- Explain insurance coverage and out-of-pocket expenses, complete paperwork, and process payments.
- Retrieve equipment from the warehouse and assist with reconciling daily receivables.
- Make outbound customer satisfaction calls to patients and referral sources.
- Order inventory and office supplies as needed.
- Perform other duties as assigned.
Qualifications
- High School Diploma or GED required.
- 2+ years of office-related experience.
- Strong customer service and communication skills.
- Comfortable working with patients, customers, and healthcare documentation.
- Strong attention to detail and organizational skills.
- Ability to manage multiple tasks in a busy branch environment.
- Comfortable working with computers, data entry, scanning, filing, and other office systems.
- Ability to work independently while also supporting a team.
Why Join Us?
This is an excellent opportunity for an experienced office professional who enjoys helping people, providing customer service, and supporting day-to-day operations in a healthcare environment.
10388630
I want more jobs like this in my inbox.
Get a complete career fit with Kelly®.
You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.